e-Platform
You must be logged in to use e-Platform Video Virtual Visit.
Get Well Clinic e-Platform
is a private electronic system that we use to communicate with our valued clients, for you convenience. We do not use email or texting to communicate confidential and private information with you.
This platform is not funded by the government and is therefore a non-OHIP service. The use of the e-Platform is optional and does not affect your usual OHIP care. Please book an in-person appointment to receive usual OHIP care. e-Platform is not a virtual care visit.
Features
Private Messaging: receive and leave online messages with our staff
File Transfer: send and receive appointment details, forms, sick notes, medical records, requisitions.
Online Chat: text from your phone or desktop with our online staff
Video Chat: conduct Video Chat with us (ie. medical navigator)
We use secure peer-to-peer fully encrypted video conferencing.
Requirements
You must have a personal (non-work related) email that you control yourself.
You must not share your email password with anyone.
You must not share your e-Platform Sign-In password with anyone.
You must abide by our clinic policy and procedures, and Terms of Use.
You need a laptop/desktop computer (some features on smart phones may work), a webcam, and earphones (for privacy)
Subscription Plans
e-Platform (Individual)
$199/Year
Annual subscription to our Individual Plan for GWC e-Platform:
Live Chat with front desk agent, unlimited File Transfer (including Send/Receive requisitions and reports after provider-client review and authorization; excluding prescriptions), and Private Messages.
This is not a virtual care visit. It does not include the cost of service by a health care provider.
Subscription fee is NON-REFUNDABLE. For your convenience, this plan will auto-renew at the end of your one year term, unless you cancel.
Monthly cost: $17/month, paid annually.
e-Platform (Family)
$299/Year
Annual subscription to our Family Plan for GWC e-Platform:
Live chat with front desk agent, unlimited File Transfer (including Send/Receive requisitions and reports after provider-client review and authorization; excluding prescriptions), and Private Messages.
This is not a virtual care visit. It does not include the cost of service by a health care provider.
Subscription fee is NON-REFUNDABLE. For your convenience, this plan will auto-renew at the end of your one year term, unless you cancel.
This plan covers maximum 2 adults and 3 children under 16.
Monthly cost: $25/month, paid annually.
e-Platform (Single Use)
$30/3 Days
One-time single use of GWC e-Platform:
Live chat with front desk agent, File Transfer (Send/Receive files, excluding prescriptions), and Private Messages.
This service expires in 5 days after your purchase. Only choose this option if you plan on sending/receiving files today or tomorrow.
This is not a virtual care visit. It does not include the cost of service by a health care provider. Subscription fee is NON-REFUNDABLE.
Single Use Only